Privacy Policy
At AstroKali, we are deeply committed to protecting your privacy and ensuring that your personal and astrological information is handled with the utmost care, respect, and security.
1. Information We Collect
We collect information to provide you with accurate astrological readings and personalized services:
- Account Information: Name, email address, and phone number when you register.
- Astrological Data: Date of birth, time of birth, and place of birth required for generating your Kundli (birth chart).
- Consultation History: Records of your chat and call consultations to ensure continuous and high-quality service.
2. How We Protect Your Data
Security is our top priority. We implement robust technical and organizational measures to safeguard your data.
All voice calls and chat messages with our astrologers are end-to-end encrypted. Your astrological birth charts and sensitive personal inquiries are never shared with third-party advertisers or external organizations. Payments are processed securely via PCI-DSS compliant providers.
3. How We Use Your Information
- To connect you with verified astrologers for personalized readings.
- To generate daily horoscopes and Kundli matching reports.
- To process payments and manage your AstroKali wallet.
- To deliver energized AstroStore remedies to your address.
- To send important updates regarding your account or our services.
4. Data Retention and Deletion
We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. You have the right to request the deletion of your account and all associated data at any time by contacting our support team or using the deletion option within the AstroKali app settings.
5. Contact Us
If you have any questions or concerns about our Privacy Policy or how your data is handled, please contact our Grievance Officer at:
Email: support@astrokali.com
Address: AstroKali Cosmic Center, India